Privacy Policy of OkCupid Dating
This page explains what OkCupid Dating collects, why it is collected, how long it is kept and how you remove it. Plain wording, no small print games.
Last updated: 10 September 2026
Summary in one line
Your chats stay tied to your account, your card details never touch our servers, and everything can be deleted by you at any moment.
Who we are
OkCupid Dating operates this website and the companion chat service available through it. Wherever this policy says "we" or "us", it means OkCupid Dating as the controller of the information described below.
Scope of this policy
This policy covers the OkCupid Dating website, the chat interface and any related communication we send you. It does not cover third-party sites you reach by following an external link.
Accepting this policy
By creating an account or using OkCupid Dating you confirm that you have read this policy and agree to the handling of information described here.
Age requirement
OkCupid Dating is strictly for adults aged 18 or over. We do not knowingly collect information from anyone below that age, and any account found to belong to a minor is closed and purged.
Account information
When you register we collect an email address, a chosen display name and an encrypted password hash. Nothing more is required to use the service.
Profile preferences
Companion settings such as personality sliders, appearance choices, nicknames and language preference are stored so that your companion behaves consistently across visits.
Conversation content
Messages you exchange with a companion are stored so that memory works. They are linked to your account identifier and are never attached to a public profile.
Voice notes and media
Voice notes you request or record are stored in the same protected space as your text messages and follow the same deletion rules.
Technical information
We record IP address, browser type, device category, referring page, language and time zone. This information keeps the service stable and helps us spot abuse.
Payment information
Card numbers are entered directly with our payment processors and never reach OkCupid Dating servers. We retain only a plan status, a transaction reference and the last four digits of the card.
Cookies we set
We use a session cookie to keep you signed in, a preference cookie for interface settings and a consent cookie that remembers your cookie choice.
Analytics cookies
Aggregated analytics tell us which pages load slowly and where visitors leave. These measurements are not tied to individual chat content.
Managing cookies
You may block or clear cookies through your browser at any time. Blocking the session cookie will prevent you from staying signed in.
How we use your information
Information is used to run your account, deliver companion replies, remember context, process payments, respond to support requests and protect the service from abuse.
Legal grounds
We rely on contract performance to run the service, legitimate interest for security and improvement, consent for optional analytics, and legal obligation for financial records.
Marketing messages
Service emails such as receipts and security notices are always sent. Promotional emails are optional and every one of them carries a one-click unsubscribe link.
Service providers
We work with hosting, payment, email delivery and anti-fraud providers. Each processes information only on our instruction and under a written agreement.
No sale of personal data
OkCupid Dating does not sell, rent or trade personal information, and does not hand chat content to advertisers.
Legal disclosure
We may disclose information where a valid legal order requires it, or where disclosure is necessary to prevent serious harm or protect our rights.
International transfers
Data may be processed on servers outside your country. Where that happens, transfers are covered by standard contractual clauses or an equivalent safeguard.
Security measures
We use encrypted connections, encryption at rest, hashed passwords, restricted staff access, activity logging and regular reviews of our infrastructure.
Limits of security
No online service can promise absolute security. Please use a unique password and keep your credentials to yourself.
Data retention
Account and chat data are kept while your account is active. Payment records are retained for the period required by tax law. Technical logs are cleared within ninety days.
Deleting a conversation
Any thread can be erased from within the chat interface. Deletion removes the stored memory of that conversation and cannot be undone.
Closing your account
Closing your account removes your profile, preferences and conversations from active systems, with backups cycling out within thirty days.
Your rights
Depending on where you live you may request access, correction, deletion, restriction, portability, or object to certain processing. Requests are answered within thirty days.
Making a request
Send your request from the email address registered to the account so that we can verify ownership before acting.
Automated processing
Companion replies are generated automatically. This processing does not produce legal effects or decisions about you outside the chat itself.
Third-party links
Pages we link to have their own privacy practices. We are not responsible for how those sites handle your information.
Changes to this policy
Updates are published on this page with a revised date. Material changes are also announced by email before they take effect.
Contacting us
Questions about privacy can be sent through the support form inside your account and are handled by the OkCupid Dating privacy team.
Complaints
If you believe your information has been mishandled you may lodge a complaint with your local data protection authority, though we would prefer the chance to resolve it first.
Ready when you are
Your chats stay yours. Open OkCupid Dating and pick up where you left off.
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